The Job holder is responsible for supporting the overall growth and expansion of the organization’s medical insurance business and achieving a high level of customer satisfaction. He/she will play a pivotal role in identifying and capitalizing on new business opportunities, cultivating relationships with key stakeholders, and contributing to the development and execution of strategic initiatives.

Reporting to HR & Corporate Services Manager, the holder of this position will ensure that all human resource needs for the business function(s) are met and align the HR objectives with the organization’s operational objectives. The person is expected to contribute to the development of a performance driven culture in the organization by coordinating and organizing learning and development of staff in the organization, aids in the end-to-end logistics of the recruitment process and welfare administration, with excellence that drives HR credibility through the quality of its output, ‘getting the basics right, every time. They will be involved in the day-to-day operations of the office and will be expected to provide internal support to team leads and team members as necessary.