Frequently Asked Questions
Who is eligible for the Student Personal Accident Coverage?
Students between the ages of 18 to 30 years on attachment and permanent Kenyan residents.
Can individuals below the age of 18 be covered?
Yes, individuals below 18 can enjoy coverage under their parents' or guardians' policy.
What do I need to apply for the Personal Accident Insurance cover
● Completion of proposal form
● Copy of ID/Student IDs of students
● Institutions registration and PIN
● Payment of premium
● Email address
What is the process of claiming my Pacis Student Personal Accident Insurance Cover?
Notification to the insurance company should be done as soon as is reasonably possible. The following documentation should be submitted to the insurance company:
● Police abstract in case of road accident or assault
● Physician examination reports/ post-mortem report
● Original medical receipts in case medical expenses are incurred
● Death certificate/ burial permit
● Duly completed claim form
What does the policy cover?
The policy covers accidental bodily injury resulting from violent, accidental, external, and visible means.
Is the coverage valid worldwide?
Yes, the Student Personal Accident Coverage provides 24-hour worldwide protection, ensuring coverage no matter where you are during your attachment period.
How are medical expenses handled?
Medical expenses incurred for the treatment of injuries resulting from an accident are reimbursed up to a predetermined limit.
What happens in the event of accidental death?
In the unfortunate event of accidental death, the policy provides financial compensation to the designated beneficiaries.
What if the insured student becomes permanently disabled due to an accident?
The policy offers compensation for permanent and total disability, providing financial support to the insured for ongoing needs.
How do I make a claim?
In the event of an accident, you should notify the insurance company promptly and submit the required documentation to initiate the claims process.
Are funeral expenses covered?
Yes, the policy provides coverage for reasonable and necessary funeral expenses in the event of the insured student's accidental death.
How long does the coverage last?
The coverage is valid for the duration of the attachment period, as specified in the policy.